Mahindra Satyam – Oracle Competencies

E-Business Suite
With innovative solutions and unmatched global delivery expertise in Oracle E-Business solutions, backed by vast experience across various industries, Mahindra Satyam adds business value and enables enterprises to adopt the best functional and business practices. With Mahindra Satyam’s Oracle E-Business solutions, you can invest less and expect more in terms of agility, business and IT value. The composition and expertise of our Oracle team has enabled us to emerge as the single point contact for end-to-end services in Oracle Applications covering ERP, CRM, SCM and Business Intelligence offerings.

Key Highlights

1,600+ consultants
600+ customer engagements
Serves 15 verticals
Presence in 45 countries

Major Business Problems addressed

Financial Consolidation
Procure-to-Pay
Quote-to-Cash
Hire-to-Retire
Supply Chain Optimization
Global/Central Procurement
Property Management
Asset Management & Maintenance

Solutions

Inventory Optimization for Energy Companies
Uniform Management for Airline Companies
Property Management for Real Estate Companies
Tender & Auctioning Process for Public Sector companies
Plant & Equipment, Hire & Leasing for Engineering & Construction domain
Complex Approval with Delegation of Authority
Financial Consolidation
Financial Reporting in line with US GAAP FAS 52 (Forex Accounting & Reporting) & IFRS
Mobile Solutions – Mobile Apps., integration with bar-code readers and handheld devices
Multiple cases of integrations with a wide variety of applications surrounding Oracle ERP

Key Modules Experienced

Financials: GL, AP, AR, CM, FA, Treasury, Property Manager, iReceivables, iExpenese
HRMS: Core HR, Payroll, Learning Mgmt, SSHR, iRecruitment
SCM: PO, OM, Inventory, ASCP, EAM, MSCA, iSupplier, iProcurement, Sourcing
Discrete & Process Manufacturing Suites
CRM: Sales, Marketing, Advertising, Depot Repair, Service Contracts, Sales Compensation, Incentive Compensation
Oracle Projects Suite & Grants

Key Differentiators

End-to-end implementation and global rollouts
Industry-specific solutions
Strong domain knowledge across 15+ verticals
Delivery accelerators
Strong capabilities in design & delivery of solutions based on Oracle Applications for compliance with local statutory needs
Strong capabilities in Integrations surrounding Oracle Applications
Proven capabilities in design and delivery of complex solutions including customizations and bolt-on application development
Worked with Oracle in design and development of specific functionalities in Oracle

iSetup
Beta testing partner in various version releases including Fusion Applications
Design, development, testing and incorporation of enhancements to constrained based planning in ASCP module

Design & development of integration packs

PeopleSoft
Mahindra Satyam has one of the prominent PeopleSoft practices and global delivery expertise with an impressive portfolio of several global engagements and customers across multiple domains. With innovative solutions and unmatched global delivery expertise in PeopleSoft solutions, Mahindra Satyam adds business value and enables enterprises to adopt the best functional and business practices.

Key Highlights

400+ Associates in HCM, FSCM and CRM
12000+ person years of experience FSCM & HCM
Dedicated CoEs for HCM ,FMS & SCM, ESA, and CRM
Global experience across North America, Europe and APAC
90+ customer engagements
Strong expertise across all key industry verticals

Major Business Problems addressed

Rationalizations of the business processes
Consolidation and reorganization
Reduction of time-to-market
Maintenance of optimal service levels
Turnaround of upgrades, patches, fixes
Financial Management
Procure-to-Pay
Order–to- Cash
Order-to-Deliver
Project Costing
Contract & Service Billing
Hire –to- Retire
Data Archiving & Purging
Cross Database & Platform Migrations
Data Masking and Scrambling
Security Solutions

Solutions

Workforce Recruitment solutions for Baking , Retail , Manufacturing , Health Care , Public Services, Insurance ,Oil& Gas, Service and Hi tech industries
Payroll solution for globe for Banking, Manufacturing, Health Care, Insurance, Oil& Gas and Service Industries
Workforce Leave Management Solution for Banking , Manufacturing , Health Care , Insurance ,Oil& Gas and Service industries
Workforce Time Management and Recording Solution for BPO, Retail and Manufacturing industries .
Workface Hiring to Billing Solution for Service industry
Benefits Management Solution
Health & Safety Solution for Freight industry
Financial Management solution Public Sector, Media , Retail , Banking and Manufacturing industries
Projects and Grants Solution for Public Sector and Service industries
Procurement automation solution
Asset Life cycle Management
Treasury Management Solution
Time & Expense Management Solution
Student Life Cycle Management Solution for Higher Education
Database Upgrades, Migrations, Data Archiving
Database Security Auditing / Compliance
Data machines Implementation
Performance Analysis and Tuning

Key Modules Experienced

Human Capital Management: HR and Benefits, Payroll, Talent Management, Enterprise Learning, Time & Labor and Absence Management, Resource Management, Self Service Applications, and EPM Workforce Analytics
Financial Management : General Ledger; Account Payables; Account Receivables; Asset Management; Project, Contracts and billing; Travel & Expense; Treasury Management; EPM Planning & Budgeting
Supply Chain Management : Electronic Procurement, Purchasing, Inventory, Order Management
Customer Relationship Management: Marketing, Online Marketing, Real Time Advisor, Advanced Configuration, Order Capture, Field Service Support, CRM Analytics
Campus Solution (Student Life Cycle Management): Recruiting & Admissions, Student Records, Student Center, Financial Aid, Student Financials, Campus Community, Academic Advisement, Contributor Relations, Personal Portfolio, Community Directory, Balanced Scorecard, and Reporting Data Mart

Key Differentiators

PeopleSoft HCM 9.1 Implementation, Upgrade and Support experience
PeopleSoft Legacy and 3rd party integration experience
Efficient transition and training management
Proven methodologies and repository of reusable components
Pool of experienced resources in major vertical and horizontal
Rich experience in Multi-step upgrades of the PeopleSoft applications
Delivery xPress, Upgrade xPress and Campus xPress for faster, better and cost-effective results
Capability to handle large scale engagements
Domain experience
Solution consulting (end-to-end)
Cost Effectiveness through RightSourcingTM
Focus on innovation through new technology adaption
Implementation assets and accelerators for faster , better and cost-effective
Agility enabling accelerated time-to-market
Global operations
Driven by the best quality processes

JD Edwards
Mahindra Satyam’s Oracle JD Edwards competency is one of the prominent JDE practices in Asia Pacific (APAC) with an impressive track record of several global engagements with customers across multiple domains. Driven by the mission to deliver end-to-end JDE solutions across multiple JDE product suites, this strong competency has executed projects for several large customers including Fortune Global 500 companies.

Key Highlights

150+ consultants
100+ engagements
9 verticals
25 countries

Major Business Problems addressed

Financial Management
Procure-to-Pay
Order–to- Cash
Order-to-Deliver
Project Costing
Contract & Service Billing
MRP, MPS & DRP
Grower Management
Blend Management
Bulk Stock Management
Process & Discrete Manufacturing
Apparel Management
Lean Manufacturing
Industrial Manufacturing
Capital Asset Management
Transportation Management
Hire –to- Retire
Data Archiving & Purging

Solutions

Catering Services solution for Airline Companies
Construction & Real Estate solutions
Grower Management
Apparel Management
Express Upgrade Solution

Key Modules Experienced

Finance

General Ledger
Accounts Receivable
Accounts Payable
Fixed Asset
Project/ Job Costing
Contract & Service Billing
Finance Console
Expense Management

Distribution

Inventory
Procurement
Sales Order Management
Advance Pricing
Sales Configuration
Advance Transportation Management
Advance Ware house Management
Agreement Management

Manufacturing

Product Data Management
Shop Floor Control
MRP/MPS/DRP
Product Costing
Forecasting
Quality Management
Capacity Planning
Engineering Change Management
Plant Manager Dashboard

Enterprise Asset Management

Plant & Equipment Maintenance
Condition based monitoring
Equipment Cost analysis
Resource Assignments

HR/ Payroll

HR Modules
Payroll Module

Vertical Modules

Bulk Stock Management
Grower management & Blend Management
Real Estate
Home Builder
Apparel

Key Differentiators

Leading JDE talent pool with 150+ consultants in the JDE Space
Strong consulting practice on EnterpriseOne / World
Wide experience in JD Edwards implementation, global rollouts & upgrades
Serves 2 of the Fortune 10 companies
4 of the World’s top Oil & Gas companies are our customers
Proven Functional Expertise in Financials, Manufacturing & Supply Chain
Deep Technology skills in EOne tools & World/AS400
Strong Program / Project Management Experience
Wide Geographic spread – NA, APAC and EMEA
Trading partner for Oracle Partner Academy, Europe

Siebel
Mahindra Satyam’s Siebel Competency brings in over 3000+ person years of experience since 1999. It has executed over 185 global engagements across 45 countries and is rated as one of the top 10 Siebel Implementation Partners in a Gartner Survey.

Mahindra Satyam has implemented solutions across verticals such as Telecom, Insurance, Pharma, Auto, BFSI, Government Sector and Retail companies.
Mahindra Satyam has 200+ Siebel Skilled Consultants with over 30% of Certified Consultants.

Mahindra Satyam has experience handling Full Life-Cycle Implementation, Upgrade, and Support kind of projects for different Siebel versions (6/7/7.5/7.7/8.0/8.1.1).

Key Highlights

200+ Siebel Skilled consultants
185+ engagements
10 verticals & 15 Horizontals/Cross Industries
50 countries
3000+ person years of experience
Over 30% Siebel 7.x/8.x Certified (BA/ CCC)

Major Business Problems addressed

Large scale complex Siebel 8.x development projects
Highly complex Siebel Upgrade Project from Siebel version 6 to 7.7 executed with Multilingual, Multi-Currency & Multi-Country Rollouts covering 16 countries and 8 languages including consolidation of 13 instances into single pan-European instance
Siebel upgrade from lower version to 8.x version
Complex OBIEE implementation
Consulting Services in pre-implementation, pre-upgrade and global deployments

Solutions

Sales

Dealer Management
Lead / Opportunity Management
Forecasting / Sales Planning
Personal Line and Commercial lines Insurance
Workers Compensation claims
Retail and Personal Loans
Consumer & Business Lending Captive Finance

Marketing

Incentive Compensation Management
Campaign Management
eMail Response
Loyalty Management

Call Center & Service

Call Center Management
Service Request Management
Service Order Management
eMail Response
Ticket Management

Portal

Self Service
Partner Relationship Management
Employee Relationship Management

Life Science

Clinical Trial Management System
Segmentation and Targeting
Call Reporting
Territory Assignment
Smart Call
Sales Force Automation

Order Management

Promotion Management
Quote Management
Order Management Agreements\Contract Management
Pricing Management
Product Configuration

Common Solutions

Event Management
Document / Correspondence Management
List Management
Siebel Universal Customer Master (UCM)
Asset Management
Household Management
Product Management
Employee Management
Data Migration

Key Modules Experienced

BFSI: In Banking such as Core Banking, Retail, Private, Corporate, Investment, and Credit Cards. Insurance covering both Life and non-life policies, claims etc.
Automotive: Vehicle manufacturers, distributors, dealers, and captive finance providers to improve customer acquisition and retention across all customer touch points, including the Web, call center, field organization, and partner networks.
Aviation: partner management, member management, ease of accruals and redemption management.
Hi-Tech: Channel marketing
Pharma: Call Planning, Hospital management etc.
Consumer: Siebel Marketing, Consumer goods, Campaign Management, Siebel Service application, Partner application and Siebel Analytics.
Public Sector: Case Management, Ticket Management, eMail Response

Key Differentiators

End-to-end implementation and global rollouts
Industry-specific solutions
Strong domain knowledge across 10 verticals & 15 horizontals/cross-industry
Strong capabilities in design & delivery of solutions based on Oracle Applications for compliance with local statutory needs
Strong capabilities in Integrations surrounding Siebel Applications
Proven capabilities in design and delivery of complex solutions including customizations and bolt-on application development

Fusion Middleware
Mahindra Satyam’s Fusion Middleware competency provides a holistic set of service offerings that span the entire FMW technologies. We offer you expert guidance and support necessary across the different lifecycle stages of adoption. Delivered by our highly experienced Fusion Middleware team and other application experts, these structured and comprehensive set of solutions will enable your organization to evolve to the next generation of enterprise architecture with OFM as the technology foundation.

Key Highlights

300+ consultants
90+ engagements
15+ industries

Major Business Problems addressed

Legacy modernization for end-to-end process visibility
Process optimization with BAM technologies
Integration of Oracle CRM with disparate systems like Core Banking, Loan Management and Document Management systems
Transition to SOA-based business integration platform for implementing workflow solutions with third-party applications to automate business processes.
Predefined dash boards for Banking and Finance, HRMS functions and Retail verticals
Accessing OBIEE reports through iPhone and assigning tasks by triggering notifications

Solutions

UCM and Webcenter Integration
Dynamic generation of graphs using ADF
iDecisions-OBIEE integration
iPhone-OBIEE integration
Intranet portal for employee information using ADF
E2.0 Portal for Enterprise information Management using Webcenter & UCM
Data Migration between homogenous systems using ODI

Key Modules Experienced

Application Development: ADF, Webcenter, OAF, Weblogic Portal, OBIEE, Java/J2EE, Jdeveloper, Enterprise Content Management, Identity Management
Enterprise Integration: BPEL Processes, BAM, Business Rules, ODI, BPM, Service Bus, SOA Suite, Weblogic Integration, AIA
Meter Data Management: CDH, UCM, PIM

Key Differentiators

Advisory services to customers on Oracle Fusion Adoption
Service offering Asset artifacts for ready reckoners in Competency, Sales and Delivery
Application rationalization using latest technology solutions & Reverse Engineering approaches
SOA Roadmap and Strategy development
Architecture Maturity Assessment and Design Consulting
Consulting & implementation services in Master Data Cleansing and Migration services
Visibility in emerging areas of the OFM stack through closely working with Oracle
Winner of E2.0 Partner of the year 2010 – Asia Pacific award from Oracle Corporation
Adjudged SOA Partner of the Year 2010 -ASEAN by Oracle corporation

Oracle Transportation Management
Mahindra Satyam’s Oracle Transportation Management Practice (OTM) provides you with a truly unique, robust and flexible transportation management solution that enables you to transform your transportation function from expenditure into a competitive advantage. Our OTM Practice provides business and IT solutions in core logistics areas, including Transportation and Warehouse Management.

We help you improve operational efficiency and execution agility, to realize quick and sustainable ROI. With Mahindra Satyam’s OTM solutions, you can invest less and expect more in terms of agility, business and IT value.

Key Highlights

75+ consultants
40+ engagements
4 verticals
Presence in Americas, Europe, ME & APAC Countries

Major Business Problems addressed

Design footprint to handle Integrated TMS capability with seamless integration with multiple Legacy ERPs viz EBS, BAAN , SAP etc. and financial systems
Disparate logistics / transportation practices and processes across BUs and geographies
Consolidate overland transportation requirements across lines of business
Improve system performance to facilitate faster transaction processing

Solutions

Logistics xPress for LSPs
Integration Companions
Process Companions for:

Customer / Supplier on-boarding
Carrier On-boarding
Planner / Finance Manager
Migration Companion
Utility Companion

Key Module Experience:

Order Management
Shipment Management
Contract & Rate Management
Process Automation
Operational Planning
Freight Settlement & Claims
Fleet Management
Transportation Intelligence

Key Differentiators

Association with G-Log / OTM since 2003
Co-Development partner for AIA-based Integration Packs for OTM
End-to-end implementation
Multi-country rollouts
Industry-specific solutions
Strong domain knowledge
Experience in Integrations with Oracle, SAP, EDI, Legacy etc.
Strong capabilities in design & delivery of solutions
Proven capabilities in design and delivery of complex solutions including customizations and Extension application development

Agile Product Lifecycle Management
Mahindra Satyam’s Oracle Agile PLM solutions bring capability to shorten time-to-market and stay ahead of competition by streamlining Part Management and engineering Change Management processes at the core. Our solutions also seamlessly integrate Regulatory Compliance, Cost Management, and Product Portfolio Management to help the customers realize a comprehensive Product Lifecycle Management system.

Key Highlights

Alliance Partnership with Oracle as Global systems integrator and Product Developer
Part of One of the largest PLM practices with 150+ consultants
35+ projects in consulting, development, implementation, CAD/ERP integration and maintenance
Large pool of certified PLM professionals

Major Business Problems addressed

Supplier Quality Collaboration system
Global Pack Management
Change Control Management
CAD data Management
Legacy PLM & Enterprise application in complex IT infrastructure

Solutions

End-to-end Implementation
Maintenance & Support
Agile Upgrade
Product Development
Customization and Integration
Data Cleansing & Migration

Key Modules Experienced

Product Collaboration
Product Portfolio Management
Product Cost Management
Product Governance & Control
Data Mart
Engineering Collaboration

Key Differentiators

Largest PLM practice in India (500+ consultants)
Best of breed product vendor partnership
Global Implementation Partner With Oracle and Agile since 2004
Participate in Product Development with Oracle – PLM PIP etc.
In-depth expertise and product knowledge
Large pool of certified PLM professionals
Served verticals including Hi-Tech, Energy, Healthcare, Automotive, Aerospace and Manufacturing
End-to-end integrated PLM service offerings
Product expertise backed by technology bandwidth (J2EE, .NET)

Oracle Retail
Our Oracle retail competency has a successful record in providing solutions to different segments of Retail industry including fashion, grocery and hard lines. Our expertise helps retailers in creating a unified view of their information that delivers economic value to the whole business, from in-store operations to corporate strategy to supply chain and logistical management. With innovative solutions and global delivery expertise in Oracle Retail solutions, Mahindra Satyam makes customer interactions consistent across multiple channels and enables retailers to adopt the best functional and business practices.

Key Highlights

100+ Oracle Retail consultants
5+ successful engagements
Expertise in Soft lines/ Department Stores & Food/Grocery
Wide geographic presence in NA, Europe, EMEA, Africa and India
Deep Technology skills in Oracle /Java development tools and FMW

Major Business Problems addressed

Largest single central host merchandising system supporting global operations
Process Change Management around the Item/UPC number
Private Label manufacturing cost allocation
Seamless Integration between different legacy systems and Oracle retail
Support for the unique international business processes

Solutions

Developed single platform to meet the complex business operations of a Fashion Retailer
Built unique visual layout store automation systems
Telecom POS Retail solution
- Accelerators for Stores system to reduce time to market and improve productivity

Key Modules Experienced

Merchandise Operations Management – ORMS, ORPM, Allocation, OReSA, OReIM, ORWMS, ARI
In Store Operations – Point of Service, Back Office, Central Office, Store Inventory management
Merchandise Planning and Optimization – Merchandise Financial Planning, Item Planning, Markdown Optimization

Key Differentiators

End-to-end implementation and global rollouts
Industry-specific solutions
Strong domain knowledge across major sub verticals in retail industry
Delivery accelerators to reduce time to market and improve delivery capabilities
Strong capabilities in design & delivery of solutions based on Oracle Applications for compliance with local statutory needs
Strong capabilities in Integrations surrounding Oracle Retail Applications
Proven capabilities in design and delivery of complex solutions including customizations and bolt-on application development
- Developed Apparel Retail Whitespace Solution to address the complex business operations of fashion retailers.
- Design & Development of Integration Packs

Oracle Database
Mahindra Satyam’s Oracle DBA Competency, is rated among the best DBA teams among the peer companies. We understand the complexity and repetitive nature of DBA and strive to excel and exceed client expectations in maintaining valuable and mission-critical data of businesses. Our highly skilled Database Administrators are adept at managing and delivering quality database administration services.

Key Highlights

110+ Enterprise Application DBA consultants
100+ engagements
15 verticals
25 countries
1000 person years of experience
25% certifications

Major Business Problems addressed

Planning, Design, Implementation, Support for all Oracle Enterprise Business Applications
Supporting Mission Critical Enterprise Business Applications with committed SLA
Service on various Platform and integrated solutions like supported third party tools.
Determine your upgrade certified Path
Evaluate & Calculate Infrastructure
Identify the data migration tools
Application & Database tuning
Support to Application team for SQL Tuning
Database operations and batch jobs
Post enterprise application upgrade Performance Tuning
Enterprise Application level Security
LDAP integration for organization level security
Oracle Identity Manager
Propose & Set up of Disaster recovery site as per the customer requirement
Propose & Implement Enterprise applications High Availability solutions
Data archiving Solutions
Data Masking Solutions
Virtualization with Oracle VM
Enterprise Applications environment consolidation
Upgrade - Environment support
Entry level mentoring & Competency development
Work with project team & Build the expertise of the resources
Re-skill the associates in Oracle Enterprise Applications DBA

Solutions

Design and Architecting the infrastructure
High availability solution for Database and Applications using clustering
Cross platform Migration of enterprise application
Migration of Enterprise Database to RAC
DR solution for business continuity for enterprise applications
Performance Tuning for enterprise applications
Enterprise application Upgrade solutions

Key Differentiators

A pool of over 110 plus highly qualified and experienced Applications DBA consultants.
25% of consultants with technology certification
ITIL, PMP, Six Sigma Trained DBA resources
SEAMS Methodology (Satyam Enterprise Application Management Support)
ITIL based DBA methodology and delivery assets
Dedicated competency for major Application Enterprise Technologies
CoE with dedicated infrastructure setup for Oracle Enterprise Business Solutions group and R12, PeopleSoft Application 9.1, OTM 6.x upgrade labs
Focus on emerging technology like OTM, Demantra, Utilities
Over 100 plus projects delivered successfully; +1000 person years experience
Expertise in provide Enterprise Database Solutions and Services for various ERP Applications/database technologies (Major skills- Oracle E-Business suite, PeopleSoft, Fusion Middle Ware components, OBIEE and etc) which supports Enterprise Applications
Experience across various platforms like OS/390, Z/OS,HP-UX, Linux, AIX, Sun Solaris,, Windows Server Platform
Rich experience in providing high end to end Application support services and other service offerings migration Services across same technology, different technologies and different OS Platforms etc

Oracle Hyperion
Mahindra Satyam has a dedicated and matured Hyperion practice with proven expertise in providing end-to-end services across Hyperion Product Suite. The team has an ideal blend of functional and techno-functional consultants with good exposure to various tools and domains. With a repository of best practices, reusable components and templates, backed by strong experience in delivering transformational engagements, our Hyperion practice accelerates the implementation process. Our solutions help you reduce time taken for financial consolidation improve quality of financial information and enhance decision making.

Key Highlights

60+ consultants
25+ engagements
10+ verticals
500-person years of experience
16 Associates Certificated on Hyperion

Major Business Problems addressed

Legacy system – Densely interrelated set of Excel files.
The Management Reporting and Analysis is complex and involves large volume of data and metadata
Standardize and streamline the planning process
Consolidation of reports
Rigid chart of account structure
Improvise the reporting structure
Interfacing with multiple applications
Large number of planning units with decision makers at various levels – Security and confidentiality maintained throughout the workflow
Lack of flexibility in reporting and highly time consuming
Non-availability of vital strategic information to enable timely decision making
Inconsistent data in spreadsheets
Budget and Actual data stored in different locations. No central database.

Solutions

Consolidated and automated the reports generation process
Review and improve the current planning process based on best business practices
Hyperion solution met the planning and managerial reporting requirements
Reviewed and improved the current planning process based on best business practices
Operate a standalone consolidation and external financial reporting solution for all regions / departments
Facilitated accurate, timely and relevant preparation of internal / external planning & budgeting needs and enable robust financial analysis
Created the common Dimension library which serves for both Planning and Consolidation (HFM) applications
Standardized and enhanced reporting processes and systems onto one common platform
Financial Process – Business Planning and related
Customized scorecards for users like financial controllers, marketing heads, sales managers, etc

Key Modules Experienced

Hyperion Planning System 11.1.2.0
Hyperion Financial Management 11
Hyperion Financial Reporting (FR)
Hyperion Essbase 11.1.1
Hyperion Financial Reporting 11.1.1
Hyperion Smartview 11.1.1
Hyperion Excel Addin 11.1.1
FDM
Hyperion Financial Data Quality Management (FDQM)
Hyperion Analyzer

Key Differentiators

Rapid deployment using predefined industry specific KPI repositories
Strong domain knowledge across 10+ verticals
Innovative framework with a complete set of re-usable templates
Strong Alliances with all major technology partners in BI, DW and CPM space
Industry-specific solutions
Delivery accelerators
Strong capabilities in design & delivery of solutions based on Hyperion Applications for compliance with local statutory needs
Global rollout capability