Rail

Today’s rail travelers have access to real-time arrival and departure information. Screens installed at stations give passengers up-to-the-minute, accurate information using a centralized computer that uses trackside equipment to monitor and record the exact location of trains. Technologies and business process enhancements from Mahindra Satyam can help the rail industry in many areas, including:

• e-Booking
• Crew scheduling
• Penalty fares management
• Passenger information systems
• Revenue accounting

Travel Agent

The emergence of online travel has changed the role of travel agents who continue to be robust partners for the travel industry. Their knowledge, customer service, and ability to manage complex itineraries make travel agents indispensable to many travelers. To do their jobs optimally, travel agents rely on the latest technologies. Our services for travel agents include:

• Online booking and reservation
• Travel agency portal
• Customer information management
• Interfacing with the GDS software
• Travel itinerary management

Hotels

Mahindra Satyam offers the following services to the hotel industry:

• Revenue management system
• Central reservation system
• Property management system
• Portals
• Point-of-sales system
• Fixed-asset management system
• Inventory management

Car Rentals

Our services for the car rentals include:

• Car booking and reservation
• Billing
• Fleet management
• GPS tracking
• Car rental portal
• Depot management and operations management, including:

Airports

Globalization and increased global travel and trade have increased dramatically in recent years, creating tremendous pressure on airports. These developments have resulted in an increase in IT use and business process enhancements.

We focus on the following areas:

• Web-based flight scheduling
• Aeronautical and non-aeronautical billing
• Time and attendance systems
• Baggage-handling systems
• Airport information management systems
• Enterprise application implementation and integration

Seaports

The ports and shipping industry is in flux. It is characterized by globalization of trade, services, and manufacturing activity, accompanied by developments in maritime transport due to larger container ships and the move toward logistics providers. Ports also face challenges in container management, trans-shipment management, yard management, information exchange, and productivity.

We have several domain experts with in-depth knowledge of seaport operations, providing solutions in:

• Cargo planning and management
• Yard planning and management
• Ports exchange documentation
• Port and terminal operations
• Voyage scheduling
• Container management
• EDI for information exchange